SERVICES
Freight Management Specialists
Freight
Management
Specialists
CLIENT SUPPORT
Customer Service
We pride ourselves on our prompt, accurate and courteous response whether your request be a pickup, ETA, quote or information on any freight matter. State of the art technology is imperative, plus, we understand that access to courteous and knowledgeable freight professionals is an essential part of what we provide to our customers. Extensive backgrounds in freight and logistics enable our customer service team to provide value for any business looking to obtain a market advantage in today’s competitive environment.
IT
Information technology has demonstrated that it can assist the development of business acumen, and operational tenacity. While information technology functions in the background, it is also the backbone of the organisation and if not correctly implemented, can hamper efficiency. We welcome the opportunity to bring together our clients’ needs in line with the most suitable logistics freight management systems.
Online Services
Our clients have the facility to log on directly to the EFS database systems and place pickups, enquiries, quotes print consignment notes and track & trace. This can be quite useful as full record history is stored and readily available.
KPI Reporting
In today’s competitive markets it’s essential that companies are aware of all aspects of their product delivery performance to grow and maintain their market share. Ongoing carrier appraisals identify actual versus projected expectations on delivery times, cost and efficiencies. In particular the ‘Delivered In Full On Time Report’ (DIFOT) is a great indicator of freight delivery performance. This report coupled with professional graphs enable a quick concise visual recognition of past, current and projected outcomes.
Transport & Logistics Services
Freight
Road: Express & general road freight for parcels & pallets
Air: Same day, Overnight & Economy airfreight for parcels & pallets
Rail: Rail freight options
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