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Testimonials

The impact on our clients

Our clients are remarkably diverse: large, medium and small. We help them grow, sustain and transform: whatever it takes to embrace their future.

We look forward to adding your logo to our list of happy, long-term partners!

 

Simon WoodcockSimon Woodcock
05:06 05 Aug 22
The customer service from Effective Freight Solutions is always excellent with great attention to detail. Staff are really knowledgeable and always a pleasure to deal with.
Paul McalindenPaul Mcalinden
05:52 07 Jul 22
Would like to take this opportunity to recommend Effective Freight Solutions.We have been using EFS since January, and I could not recommend them highly enough. Andrew and his team have been outstanding in all facets of shipping and dealing with any enquiry or issue we have. I could not fault this company in terms of the high level of service provided.Continue the great work EFS big thumbs up.
Great team with a fantastic service since day one. Will recommend them for others to use as their service is outstanding.
Sumit agrawalSumit agrawal
23:36 20 Jun 22
EFS is the best freight management company of all the companies I have worked with . They have a great team who are very friendly and the customer service is excellent. Bel and Jess have always been there to help and to give us the best advice when we need. I would highly recommend EFS.
Ash KoAsh Ko
13:49 07 Jun 22
I known EFS for over five years now… hands down one of the best freights solutions with superior customer service professionals, at its best with total dedication and commitment for great results at all times. Greatly appreciate the service for all of these years and looking forward to continue with your fantastic work for many more years to come. thank you very much.
The EFS team always go above and beyond for our business and help us when we need it most, offering competitive pricing and 5 star service. They also have a super friendly staff that are always helpful and keen to assist. Highly recommended service.
Rachel KRachel K
11:45 26 May 22
Outstanding Customer Service! Super professional staff and any issues are always resolved in a timely manner. Would highly recommend EFS to anyone looking for a company who can actually provide staff who can deliver high quality customer service when it comes to your freight and logistics needs.
Aaron DaviesAaron Davies
00:20 12 May 22
Excellent attention to detail and customer service. I knew exactly when my stock was being delivered, which offers great peace of mind.
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Kinder Australia has been working with EFS since 2015. We feel EFS and Kinder have similar core values, and that we work well together. EFS have worked with us over the years to find carriers suitable for our varied channels that can deal with our very ugly freight.

Ian Hall

Logistics Manager, Kinder Australia

EFS have completely changed my opinion on Brokers. They have competitive prices, high quality customer service and communication. They go above and beyond to make sure my needs are met which at times, can be very challenging.

Toby Pilton

Warehouse Team Leader, Echo Group

The team at EFS have quickly become a valuable partner to our business. They understand our business and, using their expertise, make suggestions to further reduce stress AND increase profit. Not always an easy thing to do when dealing with couriers!

Tim Howe

Production Manager, Motion SMS

I have been working with EFS for nearly 3 years now and I have found their service to be first class. The professional, bright and happy team are always willing to help me out with requests or any inquiries that come up. I have full trust in my account manager whenever I book freight with them, I can confidently book consignments knowing that the team at EFS has my back for anything freight related.

Rhys O'Brien

Logistics Manager, Harvest Box